FAQ
How old do you have to be to rent a pontoon boat?
You must be 25 years of age or older to rent a boat.
Can I rent only a half day?
Yes. We accommodate both half day and full day rentals most of the time.
Can I cancel the reservation?
Yes. You can cancel your reservation for 100% refund within 24 hours of scheduled rental.
What if there is bad weather?
You will receive 100% refund for non rentals due to weather per the Coastal Marine Warnings and regulations if rental doesn't leave dock
Can I rent a boat earlier than 9:00AM?
Yes we can accommodate earlier reservations by reservation only.
What are the standard boat rental hours?
Normal rental hours are from 9AM to 6:00PM
What type of payment do you take?
All major credit cards are taken.
What is the security deposit?
A major credit card is required for the security deposit.
Do you offer food and drinks to go?
Yes. Our onsite flagship restaurant and tiki bar (TAILFINS) offers food and drinks to go.
What if I do not return the boat by my daily return time?
If rental is not returned by your return time, you will be charged for each full day.
Do I get money back if I return the boat early?
We do not offer refunds for boats that are returned earlier than the expected return time.
Do I get charged if I don't show up for the rental?
No shows on reservation are charged for the reserved rental
FAQ
What items should I bring on the pontoon boat?
· Cooler with drinks
· Sunscreen, hats & Sunglasses
· Towels
· Food or snacks
· Floats
Can I load the rental boat while I wait for the rest of my party to arrive?
Yes, if it is here and ready to go. We only have 1 hour between morning and afternoon reservations so it may not be ready until your reservation time.
Do you provide life jackets?
Yes. We are required by law to have one life jacket for every person on board our rental boats.
Children under 6 are required by law to wear life jackets at all times and we will provide the vest type jackets for them. We strongly recommend that all children and non-swimmers wear life jackets at all times.
Is there music on the boats?
All pontoon rental boats are equipped with stereos and can also play music from your phone.
What time should I show up for my boat rental?
We recommend getting here 30 minutes prior to your boat rental reservation to get checked in and choose any other equipment needed, get coolers iced down etc.
What if I am inexperienced operating a pontoon boat?
We offer a licensed captain to train you for 1hr, or to operate the boat for the entire trip. See Captain’s sheet for prices. Reservations are required. In addition, if you are not comfortable parking the boat, we will come out to your boat in the harbor and drive it in for you.
Do you allow dogs on the boats?
Unfortunately, we do not allow dogs on the pontoon boats.
Do I pay for fuel?
There is a flat rate charge of 25 dollars for fuel.
Who in the party can operated the boat?
Only members of the party that have signed the contract are allowed to operate the boat.